Frequently Asked Questions
Looking for quick answers about memberships, tanning, lotions, and what to expect in the salon? Start here.
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Membership
About Memberships
Is a VIP Membership right for me?
If you want to maintain your color, enjoy convenient monthly billing, and take advantage of added value and member perks, a VIP Membership may be a great fit.
What are the benefits of having a VIP Membership?
VIP Memberships are designed to offer strong value for regular tanners, along with additional perks such as member pricing, product discounts, upgrade discounts, and promotional offers.
Can I use my VIP membership at other SBTC locations?
Yes. South Beach Tanning Company memberships can be used across participating locations in the network.
How can I change my billing information?
Billing updates, membership changes, and account adjustments should be handled in person at a participating salon location.
How can I put my membership on hold?
If you need a break, ask your salon team about available account hold or freeze options and any related terms or fees.
How do I cancel my membership?
Visit a participating location and speak with a team member about the current cancellation process and timing requirements.
Can I cancel by phone?
Membership changes and cancellations are generally handled in person for account accuracy and confirmation purposes.
Can I sign up for a VIP Membership online?
Yes. Online signup may be available through the Join Now options on the site.
Can I pay my balance online or update my billing?
If your account has a balance or payment issue, follow the instructions provided by the company or visit a location for help.
Lotions
About Lotions
What is the benefit of using lotion in the tanning bed?
Indoor tanning lotion helps support hydration, skincare, and overall tanning performance so you can get more out of each session.
Won't I get the same tan if I use nothing at all?
Tanning without lotion can leave skin feeling dry and may not support the same experience as using a lotion designed for indoor tanning.
How do I avoid that "after tan" smell?
Many professional indoor tanning lotions are formulated with ingredients designed to help reduce post-tan odor.
What is a bronzer in tanning lotion?
Bronzers are ingredients used in certain lotions to enhance visible color, deepen results, or help extend the look of your tan depending on the formula.
What is a tingle lotion?
Tingle lotions are designed to create a warming sensation and are often used by experienced tanners looking for a more intense product experience.
Will I still benefit from a pure accelerator?
Yes. Accelerator lotions can help support hydration and tanning performance without the added bronzer or tingle components.
What is the best way to extend the length of my tan?
Keeping your skin moisturized and using products designed to support indoor tanning can help maintain your color longer.
Can I just buy a cheap drugstore lotion?
Indoor tanning lotions are formulated specifically for the salon tanning environment, which is why many guests prefer them over general skincare products.
Can I buy lotion online instead?
If purchasing elsewhere, be cautious about authenticity, freshness, and product quality. Buying directly from trusted salon sources can help avoid those concerns.
Tanning
About Tanning
Do I need an appointment?
No. South Beach Tanning Company salons are designed for walk-in convenience.
Do I have to wear eyewear while tanning?
Approved protective eyewear is required for UV tanning sessions.
Do I really need to use lotion when tanning indoors?
Using indoor tanning lotion is recommended to help support hydration and tanning performance.
What should I wear in the tanning bed?
Tanning rooms are private, so guests can choose what they are most comfortable wearing within salon guidelines.
Should I do the maximum session time on my first visit?
No. Your recommended session time should be based on your skin type and professional guidance from the salon team.
How long does it take to get a tan?
Results vary by skin type, consistency, and equipment, but many guests begin seeing visible progress after the first few sessions.
How often should I tan to maintain my tan?
Maintenance frequency depends on the equipment you use, your skin type, and your tanning goals.
What are the potential health benefits of tanning?
If you have questions about UV exposure and wellness considerations, speak with a qualified professional and follow salon guidance for smart, responsible tanning.
Still have questions?
Browse locations for salon-specific details, or stop in and speak with a South Beach team member.